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Updated 8 December 2021

Xmas holiday hours:

GeneDetect will be closed from Friday the 17th of December 2021 until Monday 17th of January 2022. 

All current orders are being processed and will be shipped after the 17th of January.

Email support may be available during this time but our replies may be delayed. All emails received over the holiday period will be replied to from the 17th of January 2022.

Happy holidays and thank you for your support. 

E-mail: (Updated 8 December 2021).

Please contact us at: Sales at for assistance. 

Existing customers: Please contact your personal customer service representative by email for assistance. All email enquiries will be answered promptly. Thank you.

New AAV customers: We are accepting new AAV production customers. Please contact us at: Sales at for assistance. See here for further details: Thank you.

North America: 

Our North American headquarters are located in Sarasota, Florida. Please feel free to contact us below.

4281 Express Lane
Suite L8299
Sarasota, FL 34249 

Faxed (US and Canada) orders to: 
Fax 1-305-723-0628

Worldwide and Asia-Pacific:

Our Worldwide and Asia-Pacific headquarters are located in Auckland, New Zealand. Please feel free to contact us below.

209 Taylor Street
Suite 4
Blockhouse Bay
Auckland, New Zealand

Faxed (Worldwide) orders to: 
Fax +64-9-353-1320

European Union:

The company has plans to open a new UK-based European subsidiary by late 2022. Details coming soon. 

Local distributors:

We have distributors in Japan, China and Austria. Please click here for more details.

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